Emergency Procedure

After Hours Emergency Maintenance Procedure

Outside of business office hours please take the necessary steps to contact a Worth Real Estate representative for direction.

Step 1 – Phone your Worth Real Estate Property Manager and leave a message.

Step 2 – Text your Worth Real Estate Property Manager and advise of the emergency.

Should you not receive a reply within a reasonable time period, proceed to step 3

Step 3 – Contact the appropriate contractor and arrange a suitable time to attend

These contractors have been arranged to be available for EMERGENCY REPAIRS ONLY and will action repairs accordingly.  Please allow them a reasonable time to respond and return calls.

Plumber &/or Gas **:
Buchanan Plumbing & Gas (Alex) 0422 677 904
Absolute Plumbing – 07 3205 1100
Electrician **:
PEK Electrical (Peter) 0427 505 848
Electec Electrical Services (Matt) 0408 086 861

Emergency Maintenance Explained

Section 30 (1) of the Form 18a Standard Terms states that emergency repairs are:

  • a burst water service or a serious water service leak
  • a blocked or broken lavatory system
  • a serious roof leak
  • a gas leak
  • a dangerous electrical fault
  • flooding or serious flood damage
  • serious storm, fire or impact damage
  • a Failure or breakdown of the gas, electricity or water supply to the premises
  • a failure or breakdown of any essential service or appliance on premises for hot water, cooking or heating
  • a fault or damage that makes the premises unsafe or insecure
  • a fault or damage likely to injure a person, damage property or unduly inconvenience a tenant of premises, and
  • a serious fault in a staircase, lift or other common areas of premises that unduly inconveniences a tenant in gaining access to, or using, the premises.