Michelle Phinn

Senior Property Manager

Hi, I’m Michelle, an experienced Brisbane Property Manager with Worth Real Estate.

I’ve been working in residential property management for just over 10 years, managing a wide-range of properties across Brisbane. In this time I’ve developed a structured, detail-focused approach to management that keeps things running efficiently.

For me, good management comes down to clarity and consistency. I work closely with landlords and tenants to maintain a transparent and respectful relationship, one where everyone understands what is happening and what comes next. That tends to make a real difference in how smoothly a tenancy runs.

Day to day, my focus is on making sure the fundamentals are handled properly. Lease documentation, maintenance, compliance, and communication all need to be done thoroughly and on time. When those elements are in place, things tend to run as they should.

That said, not everything can be anticipated. Issues do come up, whether it is unexpected maintenance or a change in a tenant’s circumstances. In those situations, I take a calm and considered approach. It is all about getting to the core of the issue, working through it methodically, and providing clear, practical advice so the right decisions can be made.

I also understand that every landlord has a different level of involvement they are comfortable with. Some prefer to be involved directly with every item, while others wish to step back. My role is to support that, while ensuring you always have clear communication and the information you need to make the best decisions for you.

I am naturally organised and take pride in staying on top of the detail. It is a steady approach, but it is what allows me to manage properties consistently and without unnecessary stress for my clients.

Outside of work, I enjoy reading, particularly a good mystery, spending time at the beach, and keeping up with the latest on Netflix. Living in Brisbane, it is hard not to appreciate a quiet morning by the water when I can.

Contact

Feedback we receive

Worth Real Estate Review 1
"Fantastic to work with"
Braedan was fantastic to work with! Professional, responsive, and made the leasing process smooth and stress-free. He went above and beyond to ensure I had all the information I needed and was always available for any questions. Highly recommended
Julia and John
Worth Customer review feedback _0010_2
"Easy to work with"
We couldn’t have asked for a better agent to guide us through the sale of our home. Peter made sure the entire process ran smoothly. What could have been stressful turned out simple and straightforward thanks to Peter's hard work and clear communication. Highly recommend!
Bill & Melanie
Worth Customer review feedback _0009_3
“easier to sleep at night knowing you're looking after my property.”
It's been fabulous working with the team at Worth Real Estate. You are all very good at what you do! The rental of the unit and subsequent sale have been professional! I feel like we've been in really good hands. The prompt communication and the standards you hold the tenants to; I've just really appreciated the overall experience.
Elizabeth
Worth Customer review feedback _0008_4
"Nothing short of brilliant"
I live in Melbourne and own an investment property in Brisbane, so choosing the right managing agent was essential. I entrusted Worth Real Estate with the job, and they’ve been nothing short of brilliant. The team is responsive, organised and consistently keeps me informed. I feel confident knowing the property is being well looked after, even from interstate. Highly professional and easy to deal with. Special shout-out to Brae, thanks for everything!
Lauren
Worth Customer review feedback _0007_5
"Our property manager, Aimee, is a star."
Our property manager, Aimee! Is a star. Thank you for ALL your efforts at every point. Communication applied effort!! This team would probably be the most pro-tenant agency that I have EVER worked with!!! We would choose to stay long-term purely because of the effort!!!!!! Karen is always a delight — thank you.
Allanah & Nathan
Worth Customer review feedback _0006_6
“Trust, reliability, and expertise.”
If you're looking for a real estate partner who values trust, reliability, and expertise, I wholeheartedly recommend Worth Real Estate. They made what could have been a daunting process feel seamless and enjoyable. I'm grateful for their outstanding services, and I would definitely turn to them for any future real estate needs in the Brisbane area.
Michael
Worth Customer review feedback _0005_7
“A really good experience with Worth as tenants.”
We had a really good experience with Worth as tenants, the property managers are easy to deal with, very helpful and care about their tenants. Michelle, Amy and Peter were great and always replied very quickly to communications.
Emily
Worth Customer review feedback _0004_8
“Communication is always clear and timely.”
Very pleased with the service from Worth Real Estate. Communication is always clear and timely, which I really appreciate. Whenever I had any questions, the team was responsive and helpful without delay. Before, I was with another agent, and it was always hard to get straight answers, but now I feel much more confident; everything is being handled properly.
Rahele
Worth Customer review feedback _0003_9
“Peter performed a truly great sale for us.”
Peter performed a truly great sale for us. He had the right strategy. Listening to him well before we went to market provided the confidence I needed. It wasn't the time to hesitate. And he proved us right. The sale eventuated in record time. Good work Peter.
Worth Customer review feedback _0002_10
“Professional but personalised and genuinely warm.”
Worth really getting it right — not only professional but personalised and genuinely warm, which is so refreshing.
Andrea
Worth Customer review feedback _0001_11
“Brae was an absolute pleasure to work with.”
Brae was an absolute pleasure to work with, guiding me to lease my property fully furnished, which other agents suggested against. I found Brae to be extremely knowledgeable and such a delightful young man.
Fiona
Worth Customer review feedback _0000_12
“I’ve been well looked after.”
I have only been with Worth Real Estate for 6 months. I'm renting and have been well looked after by Karen and Michelle. They are very friendly and helpful with any concerns and liaise with the owner. I moved into a beautifully clean unit 🙂. Keep up the good work, ladies!
Shirley